15. Safe Use - Warranty

YOUR RAVEN IS ELIGIBLE FOR A FULL ONE (1) YEAR WARRANTY ON THE FIREARM.


LOCKHART TACTICAL FULLY WARRANTS, TO THE FIRST RETAIL PURCHASER OF THIS FIREARM FROM A RECOGNIZED DEALER IN CANADA, THIS FIREARM TO BE FREE FROM ANY DEFECTS IN THE MATERIALS AND WORKMANSHIP, UNDER NORMAL USE.


LOCKHART TACTICAL WILL REPAIR OR REPLACE, AT ITS OPTION, ANY DEFECTS DUE TO FAULTY MATERIAL OR WORKMANSHIP THROUGHOUT THE FIRST PURCHASER’S OWNERSHIP OF THIS FIREARM.


IF ANY ISSUE IS EXPERIENCED, THE OWNER MUST FIRST NOTIFY LOCKHART TACTICAL AND STATE THE ISSUE, ALONG WITH THE DATE AND PLACE OF ORIGINAL PURCHASE, MODEL NUMBER, AND SERIAL NUMBER OF THE FIREARM.


LOCKHART TACTICAL WILL NOT BE RESPONSIBLE FOR ANYTHING RESULTING FROM CARELESS HANDLING, UNAUTHORIZED ADJUSTMENTS OR MODIFICATIONS, DEFECTIVE OR IMPROPER AMMUNITION AND/OR PROPELLANT, CORROSION, NEGLECT, ABUSE, ORDINARY WEAR AND TEAR, OR UNREASONABLE USE, COMMERCIAL USE, CRIMINAL MISUSE, NEGLIGENCE, OR USE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL.


IF THE FIREARM IS TO BE RETURNED TO LOCKHART TACTICAL FOR ADJUSTMENT OR REPAIR, YOU MUST FIRST CONTACT LOCKHART TACTICAL IN ORDER TO OBTAIN A RETURN AUTHORIZATION NUMBER (“RA”), AND THE RA NUMBER MUST BE WRITTEN ON THE OUTSIDE OF THE SHIPPING BOX. DETAILED INSTRUCTIONS WILL BE PROVIDED AT THAT TIME.


ALL REPAIRED AND/OR REPLACED FIREARMS WILL ONLY BE RETURNED TO THE SPECIFIC PERSON AND/OR DEALER FROM WHOM THE FIREARM WAS RECEIVED
– NO EXCEPTIONS.


ANY FIREARMS RECEIVED WITHOUT A PRE AUTHORIZED RA NUMBER WILL NOT BE ACCEPTED BY LOCKHART TACTICAL.


LOCKHART TACTICAL WILL PROVIDE THE WARRANTY SHIPPING ADDRESS ONCE YOUR APPROVED RA NUMBER IS ISSUED.

YOU MUST PROPERLY AND SECURELY PACK THE UNLOADED GUN.
ALL ATTACHMENTS, ACCESSORIES, OR SPECIAL GRIPS MUST BE REMOVED.
THE FIREARM SHOULD BE CLEANED AS MUCH AS POSSIBLE. WHEN RETURNING YOUR RAVEN TO LOCKHART TACTICAL, YOU MAY SHIP WITH ANY LEGAL CARRIER OF YOUR CHOICE. WE RECOMMEND INSURING YOUR SHIPMENT AS ANY DAMAGE THAT MAY RESULT IN TRANSIT IS THE SHIPPERS RESPONSIBILITY.


ALL SHIPPING CHARGES MUST BE PREPAID.
IF A RETURN IS SHIPPED WITH A  COLLECT LABLE, IT WILL BE REJECTED.
LOCKHART TACTICAL WILL PROMPTLY ACKNOWLEDGE THE RECEIPT OF ALL FIREARMS RETURNED FOR REPAIR. IF AN ACKNOWLEDGMENT IS NOT RECEIVED WITHIN 5 BUSINESS DAYS, PLEASE CONTACT OUR WARRANTY DEPARTMENT.


LOCKHART TACTICAL WILL REPAIR AND RETURN FIREARMS AS PROMPTLY AS POSSIBLE. AFTER REPAIR, LOCKHART TACTICAL WILL COVER THE SHIPMENT COSTS BACK TO THE ORIGINAL OWNER.


EXCLUDED FROM THIS WARRANTY ARE THE FOLLOWING: MALFUNCTIONS/DAMAGE CAUSED BY IMPROPER USE; UNAUTHORIZED MODIFICATIONS, ADJUSTMENTS, OR REPAIRS; SHIPPING DAMAGE; PHYSICAL ABUSE, CARELESS HANDLING; DEFECTIVE OR IMPROPERLY LOADED AMMUNITION; RELOADED AMMUNITION; CORROSION; FAILURE TO FOLLOW THE LOCKHART TACTICAL INSTRUCTIONS AND WARNINGS; AND ORDINARY WEAR AND TEAR.


IF FOR ANY REASON IT IS DETERMINED BY LOCKHART TACTICAL THAT THE FIREARMS REQUIRES PARTS AND/OR SERVICE THAT IS NOT COVERED BY THIS WARRANTY, LOCKHART TACTICAL WILL CONTACT THE OWNER FOR AUTHORIZATION AND WITH A FULL QUOTE TO PROCEED BEFORE DOING ANY WORK.


LOCKHART TACTICAL'S RESPONSIBILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE FIREARM. RESPONSIBILITY OR LIABILITY FOR DAMAGE TO PROPERTY OTHER THAN THE FIREARM, PERSONAL INJURY OR DEATH, OR OTHER CONSEQUENTIAL DAMAGES IS SPECIFICALLY EXCLUDED.


THIS ITEM IS CLASSIFIED AS A FIREARM AND IS RELEASED BY LOCKHART TACTICAL WITH THE EXPLICIT UNDERSTANDING THAT WE ARE NOT RESPONSIBLE FOR PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY IMPROPER USE OR ACCIDENTAL DISCHARGE DUE TO CONDITIONS BEYOND OUR CONTROL, INCLUDING THE FAILURE TO FOLLOW COMMON SAFE PRACTICES AND LOCKHART TACTICALS INSTRUCTIONS AND WARNINGS.


LOCKHART TACTICAL IS NOT RESPONSIBLE FOR THE LEGALITY OF RESALE OF THE FIREARM BY ANY PERSON OR RETAILER. ENSURE IF YOU SELL YOUR RIFLE THAT YOU FOLLOW ALL LAWS!


WARRANTY CONTACT INFORMATION:
warranty@lockharttactical.com